NEW YORK, March 22, 2022 (GLOBE NEWSWIRE) -- Verizon Connect recently migrated Verizon Connect Reveal, a comprehensive fleet management software platform, entirely to Amazon Web Services, Inc. (AWS).

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Since its debut at Enterprise Connect 2017, AWS has released new functionality for its cloud contact center solution, Amazon Connect, with regular cadence. Beginning in 2018, contact center market ...

Amazon Web Services has announced the local availability of its omni-channel cloud contact centre solution, AWS Connect, today. It is being made available through the company’s Africa region located ...

SEATTLE--(BUSINESS WIRE)--Today at Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), shared new business momentum milestones and announced three new ...

The new Amazon Cases capability will help AWS compete with Salesforce, Service Now, and SAP in the market for contact center services. In a bid to help enterprises offer better customer service and ...

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...