Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

The Nature Index tracks primary research articles from 145 natural-science and health-science journals, chosen based on reputation by an independent group of researchers. The Nature Index provides ...

Beyond Key is a leading software development and IT consulting company, specializing in custom solutions and leveraging transformative Microsoft technologies. With a sharp focus on AI, they utilize ...

Predictive analytics has reshaped how pharmaceutical companies approach patient care, brand strategy, and market success. Lakshdeep Singh, a senior principal at IQVIA, has become a respected name in ...

LOS ANGELES, October 07, 2024--(BUSINESS WIRE)--Broadvoice, a leading global customer experience (CX) technology provider, announced the availability of enhanced reporting and journey management ...

Ahead of Maha Kumbh 2025, Mela police in Prayagraj are implementing an advanced AI-driven data analytics system for enhanced security and crowd management. With over 40 crore pilgrims expected, the ...

The reliability and resilience of today’s distribution grid face significant challenges, including the rise of DERs, the threat of wildfires, aging infrastructure, and severe weather events.

Today’s business landscape is a tumultuous one, with 29% of UK businesses citing economic uncertainty as a key factor in affecting turnover. Success in this climate means making the right decisions ...

The increasing sophistication of financial fraud is a growing concern for institutions and customers, particularly as digital banking continues to expand. Tolulope Fayemi, a Fraud Operations Analyst ...

As the complexity of integrated circuit (IC) designs continues to rise, the task of verifying these designs has become increasingly challenging. The pace of this growth is staggering, with design ...