Dublin, Feb. 20, 2024 (GLOBE NEWSWIRE) -- The "Merging Skies: Integrating UCaaS and CCaaS" report has been added to ResearchAndMarkets.com's offering. In the ever-evolving business landscape, staying ...

NEW DELHI: The revenue from contact centre-as-a-service (CCaaS) subscription services will rise from $7.5 billion in 2023 to $18 billion by 2028 – a growth of 110% in this period, according to the ...

Strategic Partnership with Telarus Brings the High-Performance CCaaS and the Industry’s First Agentic Voice, Chat, and ...

The contact center-as-a-service (CCaaS) segment continues to thrive, executing strongly and adapting despite the contact center market’s changing dynamics, the rapid adoption of artificial ...

Middleton, Massachusetts, Sept. 21, 2023 (GLOBE NEWSWIRE) -- Quadrant Knowledge Solutions published a research report titled, “Contact Center as a Service (CCaaS) Market. An alternative to legacy ...

Contact centers aren’t new, but the pandemic and modern contact center as a service (CCaaS) providers are redefining them. It’s a highly innovative sector, and organizations of all sizes have ...

Contact-centre-as-a-service (CCaaS) subscriptions will leap from $7.5bn at the end of 2023 to generate over $18bn in revenue by 2028, driven by growing support for inbound communication channels, such ...

Bharti Airtel has launched an integrated omni-channel cloud platform called Airtel CCaaS (contact centre as a service) under its Airtel IQ vertical, it said in a statement Wednesday. The new platform ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™ today announced its Open CCaaS™ (Contact Center as a Service) Platform has been named the winner in the Best ...

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