Years ago I worked as the IT manager for an architectural firm. One of the project managers literally used thousands of pieces of paper and hundreds of files folders to keep track of “shop drawings” ...

Maintaining and updating software is an important activity for a Technical Support role. There are many types of software, and understanding software can be overpowering. This course introduces the ...

When is a database not a database? When it is a spreadsheet. What do spreadsheets have to do with databases do you ask? Spreadsheets are actually very rudimentary databases and, while not advisable, ...