As a plastic surgeon, I've learned that the success of my practice hinges not just on surgical skills but on the patient experience. Any quality doctor can perform an excellent procedure and make a ...

Patient expectations are evolving rapidly, and dental practices are under increasing pressure to provide seamless, high-quality services, starting with the first phone call. Studies show that 88% of ...

The name has been changed to the Experience of care improvement self-assessment to reflect the experiences of communities more broadly including those who do not currently access services but have a ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. In healthcare, patient satisfaction isn't just a feel-good ...

Gastroenterology Associates of New Jersey needed to optimize care and capacity: Reimbursement gets tighter every year while patient demand grows. The practice aims to improve access for necessary ...

REMOTE-FIRST COMPANY/PORTAGE, Mich.--(BUSINESS WIRE)--NextGen Healthcare, a leading provider of innovative, cloud-based healthcare technology solutions, has been selected by Southwest Michigan ...

REDMOND, Wash.--(BUSINESS WIRE)--Practice by Numbers, a leading provider of dental analytics and patient engagement software, is excited to announce the launch of its innovative Patient Portal. This ...

Annapolis Internal Medicine is a Maryland-based independent primary care practice in a situation similar to that of most other practices: It handles hundreds of phone calls a day for various issues – ...