Customers, whether individual consumers or major multinational clients, generally prefer to do business with companies with which they have a good relationship. Companies that have earned good reviews ...

Many organizations have a sound strategy, but fail to execute their full potential. Why is that? Because culture eats strategy for breakfast. Easily! Culture is the way ‘we’ do things. The behaviour ...

Rapport is a key ingredient for building relationships. Building rapport involves trust, connection and creating mutual understanding. It enables you to get your message across, negotiate, leverage ...

Why do you need rapport? Rapport is the connection between two people; the spoken and unspoken words that say ‘we are on the same page’. It is the art of making someone feel comfortable and accepted.

School of Social and Political Sciences, University of Lincoln, Lincolnshire, United Kingdom Rapport is usually considered key to any interview situation: building the right kind of rapport can be the ...

During an interview, the job candidate hopes to build rapport with the interviewer in order to put her best foot forward and make a meaningful and lasting impression. As the interviewer, you must sell ...