For companies, workforce planning isn't about to get any easier. Just ask Intel, which is laying off up to 20% of employees from its chip-making division, after slashing 15% of its workforce last ...

If you’ve ever seen a hospital struggling with understaffed and overwhelmed doctors and nurses, you know how critical workforce planning is. The right staffing ensures quality care, while poor ...

Aspect, a leading provider of cloud-based workforce management solutions, today announced its Q4 2025 product release, delivering AI-powered predictive forecasting for call volume, regional expansion ...

AI is transforming the workplace—not by replacing jobs, but by amplifying human capabilities. Employees who integrate AI into their workflows can unlock new levels of productivity and efficiency. As ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. Aspect, a leading provider of cloud-based workforce management ...

Is an engaged employee necessarily a good employee? The minds behind those endless employee engagement surveys would like us to think so. But the reality is more complicated. The link between ...