Integration of CrowdStrike Falcon Shield with the Qualtrics Platform brings real-time visibility and automated protection to customer and employee experience data ...

ABBYY announced it has secured 22 new patents, reinforcing its position as a global leader in purpose-built AI for document process automation and building on breakthroughs for the past 2 years.

New capability delivers AI-driven answers with the depth, sourcing, and rigor that strategic business decisions demand ...

Microsoft Teams-native call management and recording replace legacy systems while preserving long-term auditability ...

The move reflects Verint's commitment to providing customers with clear, simple, and consistent experiences as the business accelerates its CX Automation vision ...

Whether your workforce is at a desk or on the frontline, learn how to transform your digital workplace into a system of ...

By reducing administrative waste and improving accuracy across claims operations, Alaffia ultimately helps lower costs for health plans ...

Rosemary Kirk, senior solutions consultant at RightAnswers and Alex Baker, manager, CCP solution consulting at RightAnswers, joined the KMWorld webinar, Moving to a Modern Knowledge Portal ...

The achievement builds on Casepoint's existing portfolio of Department of Defense (DOD) Impact Level authorizations ...

Slack announced the general availability of its Real-Time Search (RTS) API and Model Context Protocol (MCP) server—empowering customers and partners to ground their AI agents securely in the context ...

The new strategic partnership provides enterprise clients with specialist service delivery across the globe, translating AI investments into measurable business outcomes ...

Graphwise, a leading Graph AI provider, is introducing GraphRAG, a low-code AI-workflow engine designed to turn "Python prototypes" into production-grade systems instantly. According to the company, ...