New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...
A fake Zoom meeting website is silently pushing surveillance software onto Windows machines. Visitors land on a convincing imitation of a Zoom video call. Moments later, an automatic “Update Available ...