Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

How UK banking can boost productivity and achieve operational excellence using Agentic AI

AI is no longer seen as an add-on. It is expected as a standard in enterprise IT infrastructure, explains Dr Andreea Plesea ...

Qlean Dataset、「日本語・1話者・講談の音声コーパスと ...

～GENIAC採択企業のVisual Bank、伝統話芸領域の音声・テキストデータで音声・言語系AI研究を支援～ Visual Bank株式会社（東京都港区、代表取締役CEO 永井真之）は、傘下の株式会社アマナイメージズを通じて展開するAI学習用データソリューション「Qlean Datase ...

Why voice-first AI is winning in financial services

Recent industry surveys show that financial services now lead voice artificial intelligence (AI) adoption, with over 90% of Banking, Financial Services, and Insurance (BFSI) organisations either ...