How UK banking can boost productivity and achieve operational excellence using Agentic AI

AI is no longer seen as an add-on. It is expected as a standard in enterprise IT infrastructure, explains Dr Andreea Plesea ...

Zoom introduces Virtual Agent 3.0 to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
YourStory

Arrowhead’s aim is sharp and clear: Build conversational AI that directly impacts ...

Founded in 2022 by Devyani Gupta and Vengadanathan Srinivasan, Arrowhead is building AI-powered voice agents for the ...

Zoom Communications, Inc.: Zoom introduces next-gen Zoom Virtual Agent to automate end-to ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...
Opinion

Trump’s Deportation Warehouse System Already Matches a Very Specific Period in History

The government has begun construction of a multibillion-dollar detention camp system in the newest phase of Stephen Miller’s mass deportation strategy.
Security Boulevard

Fake Zoom meeting “update” silently installs surveillance software

A fake Zoom meeting website is silently pushing surveillance software onto Windows machines. Visitors land on a convincing imitation of a Zoom video call. Moments later, an automatic “Update Available ...

Know your rights when dealing with debt collectors

Beyond Finance reports on debt collectors' intimidation tactics and rights protections under the Fair Debt Collection Practices Act. Know your rights!